Payment and Dispatch

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

All deliveries to Germany are fulfilled by DHL.
shipping

Deliveries to EU-Countries, to Switzerland, Norway and Liechtenstein and countries outside of Europe are fulfilled by
DHL, Post NL or DPD.
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Dispatch costs (inclusive of legally applicable VAT)

ShippingShippingcosts
Germany

no shipping costs

Expedited (only within Germany and only when paid via creditcard oder paypal) 19,90 EUR
EU-Countries 3,95 EUR
Norway, Sitzerland and Liechtenstein (**) 3,95 EUR
Countries outside of Europe (**) 3,95 EUR

** Important note for non-EU customer:

Delivery to non-EU countries and countries outside of Europe may cause duties taxes or costs that are not paid via us or provided by us. We recommend you to get details from customs and tax authorities before ordering.
Delivery to non-EU countries are without legally applicable VAT.

Differing shipping address

We will deliver your order on request to a different delivery address or post box. Please note that express deliveries are not possible to post boxes.


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days, expedited orders until 2 pm within 1 day, foreign deliveries to EU-countries within 3 - 4 days, to Norway, Liechtenstein and Switzerland 3 - 7 days, countries outside of Europe 5 - 12 days after the order confirmation (in case of an advance payment has been agreed upon, after the payment authorisation).

CountryDelivery period
Germany 1-3 days
EU-Countries 3-4 days
Norway, Switzerland and Liechtenstein 3-7 days
Countries outside of Europe 9-14 days

Please note that deliveries are not made on Sundays and other holidays.

All Items will be shipped within 24 hours, means the items ordered will be shipped within 24 hours (valid only on weekdays; for orders placed on Sundays and public holidays period ist exended accordingly) and handed over to the carrier. If you pay by cash in advance this statement is valid from receipt of money received at our account. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Terms of payment

Terms of payment Germany

In case of deliveries within Germany, you have the following payment options:

  • Prepayment via transfer - we will grant you 3 % early payment discount on the gross product value of the order.
  • Payment via credit card
  • Payment via Paypal and Paypal Express
  • Payment via Sofortüberweisung
  • Payment by invoice (via BillSAFE)

Terms of payment for EU-Countries, Norway, Switzerand and Liechtenstein

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer - we will grant you 3 % early payment discount on the gross product value of the order
  • Payment via creditcard
  • Payment via PayPal
  • Payment via Sofortüberweisung (only Austria)

Terms of payment for Countries outside of Europe

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer - we will grant you 3 % early payment discount on the gross product value of the order
  • Payment via creditcard
  • Payment via PayPal

More details for payment

As long as you make the prepayment, we will grant you 3 % early payment discount on the gross product value of the order. If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

If there are any questions please contact us at the contact details mentioned in the Legal Notice and here